Financial experts warn: Double debits for VISA payments in discounters! Those affected could have been burdened twice shortly before Christmas.

Financial experts warn: Double debits for VISA payments in discounters! Those affected could have been burdened twice shortly before Christmas.

According to a report by winfuture.de, there are problems with double debits for VISA payments that occurred in various discount stores such as Aldi, dm, Lidl, Netto, Rewe and Rossmann on December 23rd, due to an error with the payment provider Payone. Customers have noticed this issue on their statements and contacted banks. The DKB has already informed its customers about the problem and assured that the incorrect bookings will be automatically refunded within the next few days. After DKB addressed the issue, Payone confirmed the problem to the online magazine Techbook.

This error could further undermine consumer trust in digital payments, especially VISA payments. It is expected that affected customers may react negatively to this experience and reconsider their payment habits, which could impact digital payment companies' market shares. DKB, which was one of the first banks to inform its customers about the problem, could also be viewed by customers as more reliable and proactive. It could be that other banks follow DKB's example and send similar notifications to their customers to increase trust in their services. The payment service provider Payone has already struggled with card payment problems in 2022, which could affect its reputation as a reliable payment service provider. This could lead to retailers and banks potentially evaluating Payone as a payment service provider more critically in the future. This instability in the digital payment infrastructure could also lead to consumers increasingly turning to traditional payment methods such as cash.