Problems with e-prescriptions: Doctors and pharmacies complain about IT support and technical difficulties

Tim Meisner

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Veröffentlicht am 07.01.2024

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According to a report from www.tagesschau.de, from January 1st doctors will only be able to get e-prescriptions. But doctors and pharmacies complain about stomach aches because there are still too many IT problems and overloaded support. The introduction of e-prescriptions brings with it many challenges. Doctors who are not IT experts have trouble troubleshooting problems and often have to rely on outside help. The telematic infrastructure to which doctors' practices as well as health insurance companies and pharmacies are connected leads to delays and uncertainties in the issuance and transmission of e-prescriptions. The pharmacies also report technical problems when using devices...

Gemäß einem Bericht von www.tagesschau.de, ab 1. Januar wird es beim Arzt nur noch das E-Rezept geben. Doch Ärzte und Apotheken beklagen Bauchschmerzen, da es noch zu viele IT-Probleme und überlasteten Support gibt. Die Einführung des E-Rezepts bringt viele Herausforderungen mit sich. Ärzte, die keine IT-Experten sind, haben Schwierigkeiten bei der Fehlerbehebung und müssen oft auf externe Hilfe angewiesen sein. Die telematische Infrastruktur, an die sowohl die Arztpraxen als auch die Krankenkassen und Apotheken angeschlossen sind, führt zu Verzögerungen und Unsicherheiten bei der Ausstellung und Übermittlung von E-Rezepten. Die Apotheken berichten auch von technischen Problemen bei der Verwendung von Geräten … — According to a report from www.tagesschau.de, from January 1st doctors will only be able to get e-prescriptions. But doctors and pharmacies complain about stomach aches because there are still too many IT problems and overloaded support. The introduction of e-prescriptions brings with it many challenges. Doctors who are not IT experts have trouble troubleshooting problems and often have to rely on outside help. The telematic infrastructure to which doctors' practices as well as health insurance companies and pharmacies are connected leads to delays and uncertainties in the issuance and transmission of e-prescriptions. The pharmacies also report technical problems when using devices...

According to a report by www.tagesschau.de, from January 1st doctors will only be able to get e-prescriptions. But doctors and pharmacies complain about stomach aches because there are still too many IT problems and overloaded support.

The introduction of e-prescriptions brings with it many challenges. Doctors who are not IT experts have trouble troubleshooting problems and often have to rely on outside help. The telematic infrastructure to which doctors' practices as well as health insurance companies and pharmacies are connected leads to delays and uncertainties in the issuance and transmission of e-prescriptions.

Pharmacies also report technical problems when using devices to read e-prescriptions. With the increase in the number of e-prescriptions from January 1st, they expect additional burdens due to the increasing number of e-prescriptions.

The introduction of e-prescriptions brings with it significant IT challenges that put a strain on doctors, pharmacies and patients. This could lead to slower processing of the prescription and redemption processes and hinder workflow in both doctor's offices and pharmacies.

Read the source article at www.tagesschau.de

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Problems with e-prescriptions: Doctors and pharmacies complain about IT support and technical difficulties

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