The dramatic situation at Postbank: grievances in P accounts are increasing. Experts are calling for Bafin to act quickly.

The dramatic situation at Postbank: grievances in P accounts are increasing. Experts are calling for Bafin to act quickly.

According to a report by ga.de, the North Rhine-Westphalia consumer advice center has filed a complaint with the Federal Financial Supervisory Authority (Bafin) against Postbank. The complaint relates to the bank's handling of seized accounts, which is described as "disastrous". Many of those affected cannot access their credit, which leads to massive financial problems.

The consumer advice center sharply criticized the abuses in the management of seized accounts. Many customers with a seizure protection account (P account) cannot currently access their protected amounts. There are “massive organizational deficiencies in the management of seized accounts,” according to the consumer advice center. This means that those affected cannot withdraw cash or execute standing orders, which leads to further financial problems. The NRW consumer advice center is therefore calling for Bafin to intervene urgently and advises those affected to sue Postbank for payment of their account balance, if possible with legal help.

The impact on the market could be severe as the credibility of Postbank and its parent company Deutsche Bank is seriously questioned. Customers could lose trust in the bank, which could lead to a loss of customers. In addition, Postbank's reputation could suffer significant damage and it could face legal consequences and claims for damages.

The impact on consumers is particularly severe as many of them are already struggling financially and are now having trouble accessing their protected funds. This could force them to take on additional debt in order to remain solvent. This situation could lead to further financial pressure and stress, which could be extremely distressing for those affected.