EWE sued because of late annual statements: financial expert analyzes the effects.

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According to a report from www.ndr.de, the energy supplier EWE is facing a lawsuit from the Lower Saxony Consumer Center due to massively delayed annual bills. Talks to avoid the lawsuit failed. The consumer advice center demands that EWE sends all invoices on time in the future. EWE claims that compliance with the deadlines is not possible due to federal relief measures. A software change placed an additional burden on the company. According to the consumer advice center, customers sometimes have to wait up to nine months for their bills, although the legal deadline is a maximum of six weeks. The potential impact of this situation on the market and consumers could be significant. The threatened lawsuit could...

Gemäß einem Bericht von www.ndr.de steht der Energieversorger EWE vor einer Klage der Verbraucherzentrale Niedersachsen aufgrund massenhaft verspäteter Jahresabrechnungen. Gespräche zur Vermeidung der Klage sind gescheitert. Die Verbraucherzentrale fordert, dass EWE zukünftig alle Abrechnungen pünktlich verschickt. EWE behauptet, dass die Einhaltung der Fristen aufgrund von Entlastungsmaßnahmen des Bundes nicht möglich sei. Eine Software-Umstellung habe das Unternehmen zusätzlich belastet. Laut der Verbraucherzentrale müssen Kunden teilweise bis zu neun Monate auf ihre Rechnungen warten, obwohl die gesetzliche Frist bei maximal sechs Wochen liegt. Die möglichen Auswirkungen dieser Situation auf den Markt und die Verbraucher könnten erheblich sein. Die drohende Klage könnte für …
According to a report from www.ndr.de, the energy supplier EWE is facing a lawsuit from the Lower Saxony Consumer Center due to massively delayed annual bills. Talks to avoid the lawsuit failed. The consumer advice center demands that EWE sends all invoices on time in the future. EWE claims that compliance with the deadlines is not possible due to federal relief measures. A software change placed an additional burden on the company. According to the consumer advice center, customers sometimes have to wait up to nine months for their bills, although the legal deadline is a maximum of six weeks. The potential impact of this situation on the market and consumers could be significant. The threatened lawsuit could...

EWE sued because of late annual statements: financial expert analyzes the effects.

According to a report from www.ndr.de, the energy supplier EWE is facing a lawsuit from the Lower Saxony Consumer Center due to massively delayed annual bills. Talks to avoid the lawsuit failed. The consumer advice center demands that EWE sends all invoices on time in the future. EWE claims that compliance with the deadlines is not possible due to federal relief measures. A software change placed an additional burden on the company. According to the consumer advice center, customers sometimes have to wait up to nine months for their bills, although the legal deadline is a maximum of six weeks.

The potential impact of this situation on the market and consumers could be significant. The threatened lawsuit could lead to financial losses for EWE if the company loses in a legal dispute. In addition, public perception of the company may suffer, which could lead to a loss of consumer trust and potentially a decline in customer numbers.

For consumers, the continued delay in bills could cause financial uncertainty and inconvenience as they are not informed in a timely manner about their actual energy costs. In addition, there could be delays in refunding credits, increasing the financial burden on customers.

It remains to be seen how the situation develops and whether EWE will take measures to avert the lawsuit and regain consumer trust.

Read the source article at www.ndr.de

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