Financial experts discuss: Over 1,500 people are suing the ticket seller Eventim for refunds of ticket prices.

Financial experts discuss: Over 1,500 people are suing the ticket seller Eventim for refunds of ticket prices.

According to a report by www.merkur.de, over 1,500 people have joined a model declaratory action against the ticket seller Eventim in order to obtain a full refund of ticket prices. The Federal Association of Consumer Organizations (vzbv) had brought the model declaratory action against the ticket seller due to the fact that Eventim withholds individual components of the ticket price for canceled events, which means that buyers are left with the booking fee, for example. Eventim, on the other hand, considers the lawsuit to be unfounded and refers to a ruling by the Munich Regional Court from June 2021, which denies reimbursement claims against the ticket buyer.

The model declaratory action enables consumer associations to combine the concerns of several affected parties, which means that their claims do not become time-barred. The result of the model declaratory action is binding for all registered consumers.

The lawsuit has the potential to have a significant impact on the ticket sales market, particularly Eventim's business practices. If the lawsuit against Eventim is successful and leads to a change in refund policies, this could lead to changes in the entire ticket sales market. Companies may be forced to adopt more transparent and customer-friendly refund policies to comply with legal requirements and maintain consumer trust.

It remains to be seen how the court will deal with the model declaratory action and what impact the judgment will have on the market as a whole.

These developments are being closely followed by experts and industry observers as they could potentially have far-reaching consequences for businesses and consumers. Given the importance of this lawsuit to the ticket sales market, it is likely to continue to raise eyebrows and influence business practices in the industry.