Several of SWB's Bremerhaven customers have become victims of unwanted supplier changes. The consumer advice center warns of this scam and gives tips on how to prevent it.

Several of SWB's Bremerhaven customers have become victims of unwanted supplier changes. The consumer advice center warns of this scam and gives tips on how to prevent it.

According to a report from www.butenunbinnen.de, the consumer advice center warns of fraud involving unwanted supplier changes, especially among customers of the energy supplier SWB in Bremerhaven. The scam is increasingly occurring among SWB customers in Bremerhaven and primarily affects older people or people with little knowledge of German. Fake SWB employees pose at the front door and terminate customers' contracts with SWB in order to switch them to other providers. According to SWB, around 20 similar cases have been reported since mid-October. The Bremen consumer advice center confirms that dubious representatives are out for commissions and advises that, if in doubt, you should inform the police immediately if you suspect fraud.

The effects of such unwanted changes to providers can be significant for the consumers affected. In addition to the hassle and hassle to resolve the matter, financial damage can also occur if the new provider suddenly applies higher prices. This can be a burden, especially for people with low incomes or older people.

To protect yourself from such fraud attempts, it is important not to give out any information if you are not sure who is at the door. In an emergency, the consumer advice center also recommends sending a cancellation notice to the new provider within 14 days and going to the police to file a report. It is also advisable to discuss events at the front door with neighbors and confidants in order to warn others about such fraud attempts.

The companies where the unwanted changes are made should also examine the circumstances of new contracts more closely in order to prevent such fraudulent transactions. Overall, caution is advised when strangers ring the doorbell and it is advisable to carefully check the identity of the alleged representative to prevent fraud.