Problems with the shopping app Temu: Financial expert warns of risks

Problems with the shopping app Temu: Financial expert warns of risks

According to a report by www.capital.de, warns the consumer advice center about the Chinese shopping app Temu, which is at the top of the app download charts in many countries. The app promises low prices, but it poses some risks, according to consumer experts.

The platform is merely a stage for third parties and assumes no responsibility for the quality of the products. Customers complained about defective goods, poor quality, non-received shipments and fake CE markings on electronic products. In addition, goods from China may be subject to unexpected customs duties and taxes that surprise customers when they receive the package.

Despite the risks, the consumer advice center does not generally advise against purchasing from Temu, but warns against critically checking the products and provides information about customs duties and the use of payment methods such as invoices. It is also recommended that you limit the app's permissions to access personal information and turn off promotional messages.

The consumer advice center's warning could lead to a decline in app usage and a sustained decline in sales as consumers become more aware of the risks and potential costs. In addition, Temu's brand could suffer a significant loss of image due to the negative headlines and reviews. This would mean a loss of trust and therefore a loss of sales for the platform.