Protection against telephone fraud: Financial expert warns of new fraud methods - advice from the consumer advice center and Bielefeld police on December 4th, 2023

Protection against telephone fraud: Financial expert warns of new fraud methods - advice from the consumer advice center and Bielefeld police on December 4th, 2023

According to a report by www.radiobielefeld.de, the Bielefeld advice center of the North Rhine-Westphalia Consumer Center in cooperation with the Bielefeld police will hold an information event about fraud and sales scams over the telephone on December 4th, 2023. It is particularly pointed out that advertising calls are prohibited by law without prior express consent, but continue to take place despite numerous consumer complaints.

The head of the Bielefeld advice center, Ingrid Deutmeyer, emphasizes that consumers not only lose nerves but also money when a contract is foisted on them over the phone. In addition, Markus Tomanek from the Bielefeld criminal police warns of new methods of fraud over the telephone and points out that these cases are not decreasing. Criminals continue to swindle significant amounts of money using these scams.

Such fraud can lead to a significant loss of consumer trust. Many people are becoming more cautious and skeptical about unknown calls and are less willing to conclude contracts over the phone. This could impact the telephone sales market as companies may see a decline in the success rate of telephone sales. It is therefore necessary that consumer protection organizations and authorities increase awareness of these frauds and inform consumers of their rights in order to protect them. The information event by the consumer advice center and criminal police on December 4th, 2023 in Bielefeld is an important step in this direction.