Suche
Mein Konto
Shein defends herself against allegations - dispute with consumer advocates (100 characters)
CORRECTION: Online retailer Shein defends itself against allegations from consumer advocates - Find out more about the dispute over the Digital Services Act. Protect your rights as a consumer!
Shein defends herself against allegations - dispute with consumer advocates (100 characters)
Fashion retailer Shein is defending itself against accusations from consumer advocates who claim that the company is violating EU law. In a statement, Shein emphasized that it is committed to providing all customers with a safe and pleasant shopping experience. The company also stated that it had been in discussions with the EU Commission for several months.
On Friday, Shein was named a “very large online platform” under EU digital law, which imposes strict requirements on such platforms. The Federal Association of Consumer Organizations (VZBV) had publicly warned Shein and stated that the company was violating the Digital Services Act, which prohibits manipulative practices on online platforms.
The deficiencies listed include, among other things, the complained practice that when attempting to leave the website, a pop-up window appears that offers vouchers and is intended to encourage users to stay. However, Shein emphasizes that it is making every effort to ensure compliance with current regulations. The dispute between the fashion retailer and consumer advocates is now moving forward and a solution is being sought.
Source: dpa-AFX