Sky Deutschland sued by the Munich Regional Court because of difficult termination options - appeal announced

Sky Deutschland sued by the Munich Regional Court because of difficult termination options - appeal announced

According to a report by amp.focus.de, Sky Deutschland has unnecessarily made terminations more difficult, as denounced by the NRW consumer advice center. The Munich I Regional Court determined that the “cancellation button on the provider’s website must always be easy to find and legible” in order to ensure uniformity. The court saw significant deficiencies in Sky Deutschland in both aspects. However, Sky Deutschland plans to appeal instead of recognizing the ruling and making the necessary adjustments.

This ruling and the upcoming appeal by Sky Deutschland could have an impact on the market and consumers. If the ruling becomes final, Sky Deutschland would have to adjust the cancellation button accordingly, which could potentially lead to a higher cancellation rate as it becomes easier for consumers to cancel their subscriptions. This could in turn have an impact on Sky Deutschland's market position and customer satisfaction. However, if Sky Deutschland is successful and successfully challenges the ruling, it could affect consumer trust in the brand and lead to a bad reputation. It remains to be seen how the situation will develop and what impact it will ultimately have on the market and consumers.