Electricity and gas providers Primastrom and Voxenergie: lawsuit register enables reimbursement and contract continuation.

Electricity and gas providers Primastrom and Voxenergie: lawsuit register enables reimbursement and contract continuation.

According to a report from www.computerbild.de, the Federal Association of Consumer Organizations (vzbv) has filed lawsuits against the electricity and gas providers Primastrom and Voxenergie because of price increases. These companies have unilaterally increased their electricity and gas prices for existing customers without consumer consent. The gas price increases were particularly drastic, being up to nine times higher. The vzbv considers these price increases to be inadmissible because they were carried out without agreeing to price adjustments in the contracts.

As a result, affected consumers have the opportunity to claim money back. Primastrom and Voxenergie have announced that they will reverse the price increases and correct the bills for registered consumers. Affected customers benefit from this repayment, regardless of whether they are still existing customers or have already turned their backs on the providers.

According to the Federal Association of Consumer Organizations, registering in the lawsuit register is easy and offers consumers an opportunity to get their money back. In addition, the vzbv provides a lawsuit check tool that supports consumers in entering the lawsuit register.

The market impact of these lawsuits can be significant. On the one hand, they send an important signal to other energy providers that unilateral price increases without consumer consent are not acceptable. This can lead to greater transparency and fairness in the energy industry. On the other hand, the affected companies Primastrom and Voxenergie will most likely suffer reputational damage and lose consumer trust. This could lead to customers switching to other providers.

For consumers, the ability to claim money back means financial relief. Many households are affected by rising energy costs, so it is important for them that price increases are justified and transparent. The vzbv's lawsuits ensure that consumers can fight for their rights and that companies must adhere to the agreed prices.

Source: as reported by www.computerbild.de.