Temu app: Consumer advice center warns of hidden costs and inferior goods

Temu app: Consumer advice center warns of hidden costs and inferior goods

According to a report by www.hna.de,

Temu, a Chinese online shop, has quickly conquered the app charts and is now expanding into Europe. The lure of seemingly irresistible offers such as electronics for less than a euro or inexpensive household goods has attracted many consumers. However, the consumer advice center has warned of hidden costs, inferior goods and customer service problems.

Online shops with unbeatably low prices are not uncommon. Behind Temu are third-party producers whose goods come from outside the EU and can therefore incur high customs duties. Consumer Protection NRW warns that you should check the authenticity of product reviews and check the privacy settings in the Temu app.

Although Temu offers free delivery, orders can still be expensive as the goods come from third party suppliers in the Far East and problems can arise when importing them into Europe. In addition, a test purchase by the WDR magazine “Servicezeit” showed that the quality of the products often leaves something to be desired and the CE mark is missing on electronic devices.

Negative reviews and critical voices about Temu are increasing, with warnings about counterfeit products, damaged goods and poor customer service. Customers often feel let down and have difficulty asserting their claims against manufacturers. Therefore, caution is advised if you are looking for low prices and you should not always rely on self-proclaimed low-cost providers.

The consumer advice center warns urgently about possible cost traps and problems when ordering from the Temu cheap shop. It is therefore advisable to pay attention to the risks mentioned and to question them critically before purchasing from such providers.