Expensive spare parts discourage washing machine repairs: financial experts warn of high costs

Expensive spare parts discourage washing machine repairs: financial experts warn of high costs

According to a report by presse-augsburg.de, the eco-design directive for washing machines introduced a good two years ago has only solved the problem of missing or overpriced spare parts to a limited extent. According to a study by the Federal Association of Consumer Organizations (VZBV), which “Spiegel” reports on, manufacturers have the required products available as required, but there are sometimes horrendous differences in the prices. A detergent container cost between 5.95 euros and 72.60 euros, while a sealing ring was available for 38.88 euros to 118.43 euros. These are significant price differences for comparable replacement parts, according to the study.

The regulation was originally intended to ensure that defective washing machines were repaired more often instead of being disposed of. However, according to German consumer advocates, the regulation only partially meets this goal. According to VZBV expert Marion Jungbluth, expensive spare parts deter consumers from repairing.

This information shows that the availability of spare parts alone is not enough to achieve the goal of repairing defective washing machines. The high price ranges for comparable replacement parts can deter consumers and lead them to decide against a repair and instead purchase a new device. This could lead to more e-waste and a greater financial burden on consumers in the long term. Further action is therefore needed to ensure that spare parts are available at reasonable prices and consumers are encouraged to repair their washing machines rather than replacing them.

The study results could also have an impact on the market for spare parts and repair services. If consumers are deterred from repairs due to high spare parts prices, sales in this segment could decrease. It is therefore important that manufacturers and suppliers of spare parts and repair services are informed of the results of such studies and, if necessary, take measures to reconsider the availability and pricing of spare parts. This could help promote more sustainable use of household appliances in the long term.