Consumers sue Eventim: Financial expert analyzes the model declaratory action with over 1,500 participants.

Consumers sue Eventim: Financial expert analyzes the model declaratory action with over 1,500 participants.

According to a report by www.zeit.de,

The article reports that more than 1,500 people have joined a model declaratory lawsuit against the ticket retailer Eventim. Consumer advocates criticize the fact that Eventim retains individual components of the ticket price even for canceled events, meaning that buyers are left with booking fees. Eventim considers the lawsuit to be unfounded and refers to a ruling by the Munich Regional Court from 2021, which denied claims for reimbursement against Eventim in the event of cancellations or postponements.

As an expert in the events industry, it is important to analyze the possible effects of such a model declaratory action. If the lawsuit is successful, it could set a precedent for refunding ticket prices for canceled events. This could result in ticket retailers having to revise their refund policies and offer consumers fairer treatment.

Additionally, a successful lawsuit could increase consumer confidence in the events industry, knowing they will be fairly compensated in the event of a cancellation. On the other hand, higher refund claims could put a strain on the financial situation of ticket retailers, which in turn could affect ticket prices and event offerings. It remains to be seen how the model declaratory action will impact the market and consumers.