Consumer advice center in the Soest district: expansion of service hours and digital offers

Consumer advice center in the Soest district: expansion of service hours and digital offers

According to a report by www.hellwegradio.de, the consumer advice center in the Soest district has decided to expand its offering due to the increase in digital and telephone inquiries. From now on, those seeking advice can receive support for eight hours from Monday to Friday via a NRW-wide service number. It is also possible to arrange personal appointments at the advice centers in Soest and Lippstadt. However, the opening hours of the Soest advice center will be shortened for personal visits without an appointment.

The increase in digital and telephone inquiries to the consumer advice center in the Soest district shows how important easily accessible advice is for consumers. At a time when digitalization is advancing in all areas of life, many people need support with questions about contracts, cases of fraud or overpriced prices. The expansion of the offer through the introduction of a NRW-wide service number and the possibility of personal appointments in the advice centers is expected to lead to improved accessibility and advice for consumers.

The introduction of a hotline (0211 / 54 2222 11, Monday to Friday, 9 a.m. to 5 p.m.) as well as the adjusted opening hours of the Soest advice center will enable consumers to receive support more quickly and easily. With the possibility of arranging personal appointments outside of normal opening hours, the consumer advice center in the Soest district is expected to achieve higher customer satisfaction and loyalty.

Expanding the accessibility and advice offered by the consumer advice center in the Soest district is an important step towards protecting and supporting consumers. By providing various advice options, the consumer advice center is expected to have a positive influence on the market and consumers in the Soest district.