Consumer advice center warns against 0-euro internet provider Giga Fiber: What financial experts say about it

Consumer advice center warns against 0-euro internet provider Giga Fiber: What financial experts say about it

According to a report by www.golem.de, the 0-euro internet provider Giga Fiber was warned by the Federal Association of Consumer Organizations (Vzbv). The warning is based on misleading advertising for a free fiber optic connection and free internet, which is linked to the condition of concluding an additional contract with a payment service provider for the processing of regular payment obligations. The advertising does not mention the payment service provider and the app advertising does not even mention the condition. In addition, the effectiveness of the clause that prescribes the use of the free payment provider is questionable and could be claimed as surprising and therefore ineffective.

The misleading advertising and the questionable effectiveness of the clause could have far-reaching effects on both the market and consumers. If the warning from the consumer advice center is successful, this could lead to a change in the business practices of Giga Fiber and other providers in order to comply with legal requirements. In addition, consumers attracted by misleading advertising may reconsider their contracts and take measures to protect their rights. The uncertainty surrounding the effectiveness of the clause could also deter potential customers and reduce confidence in Giga Fiber's offering.

It remains to be seen how the situation will develop and to what extent Giga Fiber will react to the warning and criticism. Transparency and legal clarity regarding offers and contractual terms are important for businesses and consumers alike, and the impact of legal action in such cases can be significant.