Consumer advice center warns against dubious energy consultants: designation not protected

Consumer advice center warns against dubious energy consultants: designation not protected

The consumer advice center warns against dubious energy consultants whose names are not protected, which floods the market with black sheep. Consumers who strive for climate-protecting conversions and rely on energy consultants could find themselves in a cost trap. The Brandenburg consumer advice center warns against incorrect recommendations that can lead to higher heating costs.

A family in the Spreewald fell victim to an unsuitable heating consultant. Instead of recommending the most energy-efficient heater, direct electricity heating was suggested, which used seven times as much energy as calculated. This resulted in significantly higher annual heating costs and suggests that the consultant may have received commissions from manufacturers, calling into question his independence.

The consumer advice center also warns against “free energy advice” at the front door, which is often used to conclude expensive contracts. It is important to remain skeptical and ask questions about unsolicited offers. For serious and independent advice, the consumer advice center recommends the German Energy Agency's list of experts with 15,000 trustworthy energy consultants, architects and tradesmen. Selecting advisors from such lists can help consumers navigate the energy advisory process more confidently.