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Consumer advice center warns: Be careful of Temu!
The consumer advice center warns about the bargain app Temu: Find out here why cheap offers are not always an advantage. Protect yourself from potential risks when shopping online.
Consumer advice center warns: Be careful of Temu!
The Temu platform has gained popularity thanks to its huge discounts and low prices on a variety of products, including fashion, knick-knacks, kitchen appliances and smartphones. However, the consumer advice center has issued an official warning for Temu. The points of criticism include the poor quality of the goods, shipments not received, customer service that is difficult to reach, damage in transit, a lack of CE seals and the app's obsession with collecting data. In addition, delivery times are often very long.
It is important to note that Temu is simply a platform where various vendors sell their goods. Many of these providers are based in Asia and offer no-name goods for the Asian market. This may result in the products not meeting European quality standards. This can lead to safety problems, particularly with electrical devices, as use in Europe is prohibited without CE certification. Buyers should therefore check whether such a seal is present before purchasing.
Before purchasing from Temu, it is recommended that you check provider reviews and find out about customs and tax regulations. With very low prices, buyers should also expect that the quality of the products will be correspondingly low. Transparent contact options with retailers are crucial as this enables a quick solution to problems with deliveries or damaged goods. With thorough research and precautions, consumers can still get bargains on Temu in some cases.