Zalando reminder fees: Consumer advice center is planning a class action lawsuit

Zalando reminder fees: Consumer advice center is planning a class action lawsuit

According to a report by www.textilwirtschaft.de, the Saxony consumer advice center is planning to recover reminder fees that have already been paid to Zalando for those affected. For the first time, the association is using the option of a class action lawsuit against a retailer. This approach is so far unique in Germany and could have far-reaching effects on online trading.

The Saxony consumer advice center argues that Zalando wrongly charged reminder fees and wants to reclaim these for the affected consumers. If the class action lawsuit is successful, it could mean that Zalando and possibly other online retailers will have to be more careful about charging fees in the future. This in turn could have an impact on business practices and prices in online retail as a whole.

However, it is also possible that Zalando and other retailers will not change their approach to late fees and the lawsuit will have no major impact on the market. It remains to be seen what the court ruling will be and to what extent it will influence online trading in Germany.