AirHelp Plus: Financial expert shares experience after taking out insurance for flight irregularities

AirHelp Plus: Financial expert shares experience after taking out insurance for flight irregularities

According to a report by www.bild.de, the world's largest air passenger rights organization, AirHelp, has launched insurance against flight delays and lost suitcases. However, during a test it was found that the implementation had some glitches. The insurance company does not require endless emails or masses of receipts in the event of a claim, but problems have been identified with how customers are treated.

As an economic expert, it is important to analyze the impact of such insurance. Although statistically less than five percent of all flights result in the problems mentioned, the introduction of such insurance can have a significant impact on the market. Competition among air passenger helpers is already fierce, and the launch of AirHelp Plus could lead to increased competition. The fact that the insurance can be purchased quickly encourages consumers to consider it.

However, the problems that emerged during the test could undermine consumer confidence in the insurance. According to customer reports, there were difficulties in submitting claims and misunderstandings in contact with the company. This could lead to negative reviews and reduce the insurance's appeal.

Overall, the launch of AirHelp Plus could have an impact on the passenger assistance market and consumers. Difficulties in the practical implementation of insurance could affect consumer confidence and increase competition among air passenger assistants. However, whether this leads to long-term changes remains to be seen.