ERGO revolutionizes damage reporting: AI detects defects at lightning speed!

ERGO revolutionizes damage reporting: AI detects defects at lightning speed!

ERGO Group AG has launched a groundbreaking partnership with CamCom Technologies to revolutionize damage inspection in the insurance industry using artificial intelligence (AI). This strategic collaboration aims to deliver technological advancements in Europe, particularly through AI-powered visual inspections of cars and real estate.

CamCom, specialist in identifying and assessing defects, damage and distortions on surfaces, will be the main provider of this technology. Their innovative solution, known as the Large Vision Model, was trained on over 450 million customer-validated images. This approach is intended to enable precise and efficient damage assessment.

Start of cooperation in the Baltic States

The cooperation between ERGO and CamCom begins in the Baltic states: Estonia, Latvia and Lithuania. There the first steps are being taken towards introducing the industry-independent solution “Pre-Inspection” in motor vehicle and home insurance.

With this solution, customers can easily photograph damaged vehicles or living spaces with their smartphone camera and submit the images via the CamCom web app. The aim of this digital approach enables existing damage to be documented, which can be taken into account in the event of future damage.

Use of AI technology

CamCom's AI solution independently recognizes the position, type and severity of the damage as well as the authenticity of the submitted images. This automated process is intended to not only increase efficiency, but also significantly shorten the processing times for damage reports.

The strategy also envisages a gradual introduction of CamCom technology in other European markets in which ERGO operates. This ambitious project reflects an increasingly digitalized insurance landscape and could significantly change the customer experience.

It is already clear that this innovative approach from ERGO Group AG and CamCom Technologies represents significant progress in damage detection. Loud CIO This will not only optimize the insurance process, but also increase customer satisfaction.

For more information about the partnership and new technologies, please visit the website ERGO.