Car insurance: If payment is not made

Car insurance: If payment is not made

Car insurance is essential to protect yourself in the event of damage to the vehicle or to third parties. But what happens if the insurance company doesn't want to pay out in the event of damage? In such situations, the policyholder can take measures to still receive the payout.

First of all, it is important to remain calm and document the incident carefully. This includes recording the date, time and all relevant details of the damage. You should then contact the insurance company immediately. It is advisable to communicate in writing and to submit all documents, such as photos of the damage. If the insurance company still refuses to pay, it may make sense to consider legal action and contact a lawyer.

Ultimately, it is important to find out about the exact conditions of your car insurance in advance in order to be prepared in an emergency. Comprehensive insurance cover can help to avoid possible disputes with the insurance company and ensure smooth processing in the event of damage.