AI tools for Ideal Insurance Group: Automation and higher detection rates in input management

AI tools for Ideal Insurance Group: Automation and higher detection rates in input management

According to a report from www.it-finanzmagazin.de, the Ideal insurance group reports on the implementation of AI tools to improve the recognition rates, automation and final processing of documents in the inbox. Insiders Technologies, a provider of cognitive process automation software, provided the tools “Cognitive Classifier” and “Deep Learning OCR”.

The implementation of these technologies has led to significant improvements in detection rates and automation. Especially for difficult-to-process document classes such as death certificates, the recognition rate is almost 100 percent, which represents a clear increase in the level of automation in input management.

According to Carsten Dickau, Business Analyst at IDEAL Insurance Group, Insiders Technologies' AI technologies have helped “crack the hard nuts in input management” and make a significant leap in process automation.

The collaboration with Insiders Technologies will enable the Ideal Insurance Group to continue to optimize its processes with new innovations in the future. Insiders Technologies emphasizes that their approach is to provide all relevant methods and technologies on a central platform to achieve the best results.

The use of AI tools in an insurance group's input management shows how technologies can increase the efficiency of administrative processes. In particular, the combination of image-based classifications and deep learning-based OCR has been proven to lead to significant improvements. Such technologies could be used in other industries in the future to achieve similar benefits in data processing efficiency and accuracy.