Rental car trouble on vacation: How to defend yourself against additional insurance!

Rental car trouble on vacation: How to defend yourself against additional insurance!

Vacationers often face unexpected difficulties when renting cars abroad. Travelers repeatedly report pressure from rental car companies to take out additional, expensive insurance, even though they have already booked fully comprehensive insurance. Loud Free press This pressure can lead to holidaymakers not receiving the rental car if they refuse to accept the additional insurance that is imposed on them.

A current request from the European Consumer Center to holidaymakers is to remain calm in such moments and to insist on existing insurance cover. It is also recommended that you take out fully comprehensive insurance without a deductible when renting. If you have any problems at the rental car counter, you should contact the agent. In order to document any discrepancies, consumer advocates recommend recording handwritten notes in the contract.

Contract conditions and booking details

When booking rental cars, whether online or on site, important contract details can often be overlooked. lawyer.org points out that every rental car includes liability insurance as standard, but this is often not enough. Certain damages are often excluded from rental car insurance. It is therefore advisable to take out fully comprehensive insurance with a low deductible.

The price of rental cars should be compared before renting, as early bookings often offer better conditions. When renting, it is also important to take individual needs into account, such as child seats or luggage space. It is also important to understand the letter codes for rental car classes, as specific vehicle models cannot be guaranteed.

Payment and return of the vehicle

There are various factors that need to be taken into account, especially when returning the vehicle, such as fueling regulations and punctuality. Cleaning costs may often apply, especially if pets have been transported. Before handing over the vehicle, all existing damage should be documented in order to avoid later conflicts. In the event of legal disputes, it is advisable to consult a lawyer in good time.

An exemplary case illustrates the problem: A holidaymaker in Spain had booked fully comprehensive insurance without a deductible, but was forced to take out additional insurance for 300 euros on site. The rental car agent refused to give him the key until he signed. The holidaymaker gave in for fear of being left without a car, but was subsequently able to get the 300 euros back with the support of consumer advocates.

In summary, it is advisable to go into renting a rental car well informed and prepared. Before booking, all contract details should be carefully checked and documented to avoid unpleasant surprises.