Winter storm in Benediktbeuern: Axa insurance lets the family down

Winter storm in Benediktbeuern: Axa insurance lets the family down

According to a report from www.abendzeitung-muenchen.de, the Köhnlein family from Benediktbeuern has been in a desperate situation since a violent hail storm in August. The roof of your house is damaged and the solar panels have been destroyed. Despite 16 years of building insurance with Axa and annual premium payments of over 800 euros, only 40,000 euros were paid out in damage settlement, even though the repair costs were significantly higher. Axa even terminated the family and tried to hide behind standardized answers.

As an economic expert, it is important to note that such insurance events can have an impact on the market and the consumer. If insurance companies do not pay enough or even cancel in the event of natural disasters such as hailstorms, this can affect trust in the insurance industry as a whole. Customers may look for alternative insurance providers, which could increase competition in the industry.

The Köhnlein family has already sought new insurance for their home, showing that consumers are willing to take action if they feel let down by their insurer. The insurance industry could therefore run the risk of permanently losing customers due to inadequate claims settlement. Therefore, it is important for insurance companies to act in a transparent and customer-focused manner in order to maintain consumer trust.