Financial expert: This is how the consumer advice center in Krefeld is supporting the energy price crisis

Financial expert: This is how the consumer advice center in Krefeld is supporting the energy price crisis

According to a report by Lokalklick.eu,

The consumer advice center in Krefeld recorded a significant increase in inquiries in 2022 due to the turbulent energy market and inflation in almost all areas of life. A total of 4,234 people contacted the advice center, which represents a significant increase compared to the previous year. The increased energy prices and increased inflation as a result of the Russian war of aggression have burdened and unsettled many households.

The consumer advice center supported those affected with relevant information, legal advice and digital offers. An increasing number of inquiries were processed on topics such as energy law, energy saving, payment problems, fake contracts, fake shops on the Internet and debt collection letters. The energy price crisis in particular led to massive price increases, gas shortages and delivery stops, which placed a massive burden on consumers.

In addition to financial topics, there were increasing inquiries about environmental protection in everyday life, such as avoiding plastic waste and sustainable clothing. The disrupted supply chains led to waiting times for ordered goods, which increased the number of fraudulent internet providers. Debt collection claims and problems with travel law were also common concerns among those seeking advice.

The consumer advice center played a crucial role in educating, advising and protecting consumers in a challenging time of crisis. The digital expansion of the advisory services and the provision of useful tools such as the fake shop finder were of great importance. Overall, it can be seen that the energy price crisis and the associated turbulence had a significant impact on the market and consumers.